In addition to the contractual warranties, we grant the customer different warranties to individual devices or components.
In addition to the warranty of 24 months, we give you a following, free additional warranty of 12 months for selected thermal cyclers.Register your product and benefit from the extended warranty. Quickly and easily – free of costs and obligations. You will run no risk. Register online – realize more benefits(1) (2).
Easy step-by-step process to obtain the additional warranty:
- Select your product.
- Enter order serial number of your device.
- Upload the delivery form as a PDF file.
- Fill in your business information on the form. Required fields are marked with *.
- Send the finished document to us.
- After verfication, we will send you a certificate of the registered product and the warranty perionds.
We guarantee for the following products:
- qTOWER³ Product Family
- Biometra TOne
- Biometra TAdvanced
- Biometra TRIO
Do you have questions? Please see our FAQ's or contact us directly.
(1) Pursuant to the warranty conditions of Analytik Jena GmbH
(2) The registration of the devices must be realised 6 months after delivery at the latest. The duration of the additional guarantee refers to the third year from the date of delivery.
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